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Patient & Visitor Resources

Thank you for choosing Good Shepherd Rehabilitation for your care. Following are links to information, resources and forms that you may find helpful along the way.

Visitation

For details on visitation, including hours and restrictions, please check with the specific location:

For visitor guidelines at Good Shepherd’s outpatient locations, contact your specific outpatient site directly.

Medical Records

To obtain a copy of your medical records, contact Good Shepherd’s Health Information Management Systems (HIMS) team at 610-776-3285 or himsroi@gsrh.org.

Patient Bill of Rights and Responsibilities

Learn about your rights and responsibilities via the Patient Bill of Rights and Responsibilities.

Privacy Information

Accreditations

Learn more about Good Shepherd’s accreditations through independent agencies that recognize quality and safe care, such as CARF, The Joint Commission and Pennsylvania Department of Health.

No Surprises Act

Learn about your rights and protections against surprise medical bills via the No Surprises Act.

Charity Care

If you have little or no health insurance to pay for the services you receive, we may be able to help. Good Shepherd Rehabilitation provides charity care to some patients based on income, assets and financial needs. If you are not eligible for charity care, we will arrange an interest-free payment plan to resolve any balances you may owe.

If you feel that you may qualify for charity care, download the Charity Care Application, complete the form and return it to:

Good Shepherd Rehabilitation
c/o Jeremy Pijut
850 S. 5th Street
Allentown, PA 18103

A representative will contact you within a few days. For additional information, please call our Patient Financial Services Department at 610-776-3282.

Personal Health Record

Many health-care organizations and agencies, including the Center for Medicare and Medicaid Services (CMS), encourage consumers to take control of their health by developing a Personal Health Record. Visit the CMS website for more information.

Condition-Specific Resources

Health & Wellness Resources